Privacy Policy 1mjudy

01 Introduction

1mjudy ("we", "Platform") takes data protection responsibilities very seriously. This document is the official Privacy Policy that describes our practices for managing the personal information you share with us when registering, using our services, or interacting with the 1mjudy platform through our website or mobile app.

This policy applies to all registered members, website visitors, and any individual interacting with our platform. It is drawn up in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and leading international data protection standards.

We encourage you to read this document in full. If any terms are unclear, do not hesitate to contact our customer support team, available 24 hours a day.

02 Data We Collect

We only collect data that is genuinely necessary to provide you with a high-quality service. The data we collect falls into three main categories:

a) Data you provide directly:

• Full name as shown on your official identification document.
• Date of birth for age verification.
• Email address and phone number for account communications.
• Bank account or e-wallet details for deposit and withdrawal purposes.
• Identity verification documents (MyKad, passport) for the KYC process.
• Tax identification number where applicable.

b) Data we collect automatically:

• IP address and device information (model, operating system, web browser).
• Activity log data including dates, times, and types of actions performed on the account.
• General geolocation information based on IP address.
• App performance data and technical error reports.

c) Transaction and gambling data:

• Records of all deposits, withdrawals, and balance movements.
• Betting and game history within the platform.
• Bonus and promotion usage details.

03 How We Use Your Data

The data we collect is used solely for the lawful and stated purposes. We will not use your data for any other purpose without appropriate notice and consent.

04 Data Sharing With Third Parties

1mjudy does not sell or rent your personal data to any third party. However, we may share certain information with the following parties under limited circumstances:

• Payment service providers — to securely process deposits and withdrawals. They receive only the minimum data required for transactions.
• Identity verification providers — to complete the KYC process in accordance with compliance requirements.
• Cloud service providers — who provide our server infrastructure, bound by strict data protection agreements.
• Regulatory bodies and law enforcement agencies — when required by law, court order, or a legitimate authority.
• Independent auditors — who conduct compliance and security audits of our platform.

All third-party providers we work with are bound by strict confidentiality and data protection agreements. They are only permitted to process your data under our instructions and for specified purposes.

05 Cookies & Tracking Technologies

The 1mjudy website and app use cookies and similar tracking technologies to enhance your experience and keep the platform running smoothly.

• Essential cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
• Performance cookies: Collects anonymized data on how you use the platform for improvement purposes.
• Preference cookies: Stores your personal settings such as language and display preferences.
• Security cookies: Helps detect fraudulent activity and protect your account from unauthorized access.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of our platform.

06 Data Security

We continuously invest in the best security technologies and processes to protect your personal data. The security measures we implement include:

• 256-bit SSL encryption for all data transmitted over the network.
• Data at rest encryption using AES-256 for all sensitive databases.
• Two-factor authentication (2FA) available for all member accounts.
• Intrusion detection system and real-time threat monitoring 24/7.
• Role-based access control — only employees who require access to specific data are permitted to do so.
• Regular penetration testing conducted by independent security firms.
• Mandatory cybersecurity training for all employees who handle user data.

07 Data Retention Period

We retain your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal requirements.

• Active account data: Retained for the duration your account is active plus the mandatory compliance period.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements.
• Customer support communication logs: Retained for 3 years for reference and dispute resolution purposes.
• KYC verification data: Retained in accordance with anti-money laundering (AML) legal requirements.
• After account closure: Data that is no longer required will be securely deleted within 30 business days.

08 Your Rights as a Data Subject

Under Malaysia's PDPA and international privacy principles, you have the following rights regarding the personal data we hold:

To exercise any of the rights above, contact our privacy team through customer support. We may need to verify your identity before processing your request to protect data security.

09 Children's Privacy

The 1mjudy platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors. Should we discover that a child's data has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the account in question.

If you discover that your child has registered for or used our platform, please contact us immediately through customer support so that appropriate action can be taken without delay.

10 Privacy Policy Amendments

We reserve the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. Any material amendments will be communicated to you via in-app notification or to your registered email address.

The "Updated" date at the top of this page reflects the last date this document was modified. Continued use of the 1mjudy platform after any amendments constitutes your acceptance of the latest version of this Privacy Policy. We recommend you review this page periodically.

11 Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your rights regarding your personal data, our privacy team is ready to assist. We handle all privacy inquiries with full confidentiality and priority.

You can reach us via live chat available within the platform or through the FAQ us for general enquiries. For questions related to Terms & Conditions, please refer to the relevant page.